Returns & Exchanges

At Greek Food Online, we strive to ensure your Mediterranean delicacies arrive in perfect condition. Due to the perishable nature of our products, we offer a 14-day return window for non-perishable items and immediate replacement for any goods damaged during transit.

Return Process

• 1.
  Contact Support

  Email our customer service team within 14 days of delivery with your order number and a brief description of the issue.

• 2.
  Provide Documentation

  For items damaged during shipping or quality concerns, please attach clear photographs of the product and its original packaging.

• 3.
  Return Authorization

  Once your request is approved, we will provide a Return Merchandise Authorization (RMA) number and the appropriate shipping address for non-perishable returns.

• 4.
  Refund Processing

  After we receive and inspect your returned items, a refund will be issued to your original payment method within 5 to 7 business days.