Frequently Asked Questions
Everything you need to know about bringing the taste of Greece to your doorstep.
How do you ensure the freshness of perishable items during transit?
We use specialized insulated packaging and gel ice packs for all temperature-sensitive products like feta cheese and yogurt to ensure they arrive in perfect condition.
Where are your products sourced from?
All our products are sourced directly from local artisanal producers and established brands across Greece, ensuring authentic Mediterranean quality and flavor.
What is the typical delivery time for an order?
Standard shipping usually takes 3-5 business days. We also offer express shipping options at checkout for those who need their Greek delicacies sooner.
Do you offer international shipping?
Currently, we ship to all states within the US and select provinces in Canada. Please check our shipping policy page for specific regional restrictions.
What is your return policy for food items?
Due to health and safety regulations, we cannot accept returns on food products. However, if an item arrives damaged or incorrect, please contact us within 24 hours for a full refund or replacement.
Are there gluten-free or vegan options available?
Yes, we carry a wide variety of Greek products that are naturally gluten-free and vegan, including olives, high-quality olive oils, and traditional fruit preserves.